ROI Solutions Authors

As Senior Director of Client Services, Ami oversees the teams that support our clients in their daily use of our solutions. She has over 25 years of experience in CRM, relationship management, business analysis, and development in the nonprofit fundraising arena.

Berni has 20 years of experience in fundraising for nonprofit organizations. Before joining ROI Solutions as Senior Vice President of Finance and Administration, Berni served as VP of Scheduling and Client Operations at the Share Group and Chief Operating Officer at the Progressive Group. Berni has played many roles, from developing and overseeing internal systems to problem-solving and strategic planning directly with clients.

Brendan Foley is the Senior Director, Growth Strategy at Connecticut Public.

Cindy worked for over 23 years in data operations, implementation planning, project management, business process improvement, and financial management in the nonprofit sector. She leverages that experience daily to lead product management to ensure we provide invaluable solutions to our clients.

As a Technical Account Manager, Colleen Cooke uses her extensive nonprofit and Revolution CRM experience to work helping her clients solve problems and extend their use of our solutions.

Chad has over 20 years of experience delivering innovative solutions across corporate and nonprofit sectors. As VP of Technology and Software Development, Chad works with internal teams to amplify our client’s impact by developing our portfolio of products.

Chad started his nonprofit career in 2013 as the Data Manager for Greenpeace US, where he led significant initiatives in the CRM and analytics disciplines before moving into senior management in 2017. Before joining the nonprofit sector, his career involved multi-dimensional databases and delivering reporting and analytics projects in various contexts. He started in healthcare before joining a small consulting company, partnering with several businesses in different industries. Chad joined the team at Fannie Mae just in time for the great recession of 2008, filling roles in both the finance and IT team before returning to consulting again in 2011.

Chad earned his undergrad in Applied Economics from Virginia Tech and an MBA from George Mason. He enjoys spending time on his bike, in his kayak, and on the ski slopes. Chad is an avid reader, loves live music, and constantly searches for the perfect sour beer. He lives in northern Virginia with his partner and son, where they enjoy spending time together outdoors.

Dina has extensive experience supporting technology use by social impact organizations.

Derek is committed to the nonprofit sector with over 25 years of experience in various roles and organizations. As VP of Sales & Marketing at ROI Solutions, Derek uses his fundraising, consulting, and technical skills to deeply understand client business requirements to match them to appropriate solutions and services.

Derek started his career at The Children’s Museum of Indianapolis, managing youth volunteer and intern programs, implementing data tracking systems, and fundraising for programs. He joined Blackbaud in 1999, where for over 17 years, he held roles including technical support, product training, system implementation, consulting manager, and business development. He progressed into Strategic Account Manager roles to advise some of Blackbaud’s largest customers through CRM and digital system implementations and conversions. He was most recently at EverTrue, a cloud-based mobile platform for higher education.

Derek lives near the beach in Charleston, SC, with his wife and son. He kayaks through the marshes around his home, sings along loudly to 80s synthpop, and geeks out with comics and the Legos he appropriates from his son’s closet for the home office.

Geoff Garcia is the Assistant Vice President, Information Technology at March of Dimes.

Gina founded ROI Solutions in 1999 and has an extensive background working directly in the nonprofit sector since 1986 – combined with extensive knowledge and experience in technology.

In her organizing days, just out of college, Gina was Regional Director for INFACT (now Corporate Accountability International) and ran both the Upper Midwest and New England Campaign Centers. Under her direction, both campaign centers tripled their staffing, activist, and fundraising bases. Later, Gina worked as Director of Development for the Nobel Peace Prize-winning organizations International Physicians for the Prevention of Nuclear War (IPPNW) and Physicians for Human Rights (PHR). At both organizations, Gina’s work centered on establishing major and individual giving programs, ranging from direct marketing to personal solicitations to international fundraising efforts.

In 1996, Gina began Martin/VanderLoop Associates, a Boston-based consulting agency that helped nonprofits such as Bridge Over Troubled Waters, Grassroots International, and Greenpeace USA build specific fundraising programs. Gina also served as Director of Nonprofit Development and Acting Vice President for the General Systems Corporation, a database service provider based in Virginia.

Throughout her career, Gina has supervised large-scale data conversions and has helped organizations integrate systems efficiently and cost-effectively.

Gina volunteers with local community-based nonprofit organizations in her spare time and runs fundraising/organizing training sessions. She can also be heard weekly playing guitar in ROI’s company band.

Jarod loves to nerd out as a data analyst on our MiLo Intelligence machine learning team.

John knows data. As a senior member of our Technical and Data Services, he leads a team of data analysts and data scientists who know our clients’ databases inside and out.  John is a founding member of our MiLo Intelligence team, putting his nonprofit data expertise to work predicting the future using client data to optimize fundraising results.

Karen is passionate about the nonprofit sector and our work in providing solutions that make connecting with supporters as frictionless as possible. Outside of work, she spends free time running, cycling, reading obsessively, fighting the patriarchy, making delicious vegan food, and spending time with her adorable rescue dogs.

Lee Gartley has over 25 years of professional experience leading technology and analytics companies that provide fundraising solutions to the non-profit sector. He is currently serves as the General Manager of MiLo Analytics. Previously, he served as President of Target Software and Target Analysis Group which were acquired by Blackbaud, where he subsequently served as President of its Analytics Division. In addition, Lee is currently Chairman of the Board of Segterra, a healthcare analytics company based in Boston, and previously worked as a management consultant with Boston Consulting Group. Lee has a BA from Bowdoin College and an MBA from the Kellogg School of Management at Northwestern University. Lee has three children and lives in Sunapee, NH.

Lucas Cunningham is a senior software developer at ROI Solutions.  He combines creative writing and a love of programming to write elegant code and wrangle data for the benefit of our nonprofit clients.

Makenzie Berry is a CRM Insights Analyst at the March of Dimes, where she applies her data expertise and deep personal connection to maternal health to support critical initiatives that improve outcomes for moms and babies nationwide.

MiLo machine learning models are designed, built, and nurtured by data and fundraising experts. We help you build, score, test, and refine constituent audiences to maximize fundraising outcomes.

MiLo scores constituent populations to predict desired outcomes by utilizing best-in-class machine learning algorithms developed with an organization’s own unique data.

As an Account Director in Client Services, Molly develops deep relationships with our clients and uses her extensive nonprofit background to serve as a trusted advisor.

Monica is the Vice President, Direct Response Marketing at Special Olympics.

Nonie is a Senior Technical Project Manager on the Professional Services team. In her role, Nonie acts as an implementation lead, leveraging her meticulous attention to detail, fundraising experience, and Revolution CRM expertise to help clients make smart decisions as they implement our products and services.

I help progressive nonprofits choose & use the best CRM and digital technology to raise heck and do good, better!

Susan Paine is the Vice President, Data Analytics & Strategy at Human Rights Campaign.